PRIVACY POLICY

Artizinda Wood Crafting | artizinda.com

Last updated: April 2026 WHO WE ARE Artizinda Wood Crafting (also operating as Artizinda Puiset Lahjat) is a small business based in Vaasa, Finland.

Business ID / VAT: FI26416397 Website: artizinda.com Contact: customerservice@artizinda.com We are the Data Controller for personal information collected through this website, in accordance with the EU General Data Protection Regulation (GDPR).

WHAT INFORMATION WE COLLECT

We collect personal information in two ways:

1. Automatically when you visit our site: - Your IP address and browser type - Pages you visit and how long you spend on them - The website or search term that brought you to us - Cookie data (see Cookies section below) This information helps us understand how the site is used and identify any technical issues. It is not used to identify you personally.

2. When you provide it to us directly: - Name and surname - Email address - Delivery address - Payment information (processed securely through our payment provider — we do not store your card details) - Any message or inquiry you send us We collect this information when you place an order, book a service, contact us, or sign up for our newsletter.

WHY WE COLLECT YOUR DATA

We use your personal data only for the following purposes: - To process and fulfill your orders - To communicate with you about your order or inquiry - To send our newsletter (only if you have subscribed) - To improve our website and services - To comply with legal obligations We do not sell, rent, or share your personal data with third parties for marketing purposes.

WHO HAS ACCESS TO YOUR DATA

Your data is shared only with trusted service providers who help us run our business: - Hostinger — our website and email hosting provider (data processed within the EU) - Payment processors — to handle transactions securely - Posti, Matkahuolto, DHL — to deliver your orders These providers are only given the information necessary to perform their services and are required to handle your data securely. We do not transfer your personal data outside the European Economic Area (EEA).

COOKIES Our website uses cookies

small text files stored on your device — to help the site function and to understand how visitors use it. We use: - Essential cookies: required for the website and store to work properly - Analytics cookies: to understand visitor behavior in aggregate (no personal identification) You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

YOUR RIGHTS UNDER GDPR

If you are based in the EU/EEA, you have the following rights regarding your personal data: - Right to be informed — to know what data we hold and why - Right of access — to request a copy of your personal data - Right to rectification — to correct inaccurate data - Right to erasure — to request deletion of your data ("right to be forgotten") - Right to restrict processing — to limit how we use your data - Right to data portability — to receive your data in a usable format - Right to object — to object to how we use your data - Rights related to automated decision-making — we do not use automated profiling To exercise any of these rights, contact us at customerservice@artizinda.com.

We will respond within 30 days. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).

DATA RETENTION

We keep your personal data only as long as necessary: - Order records: 6 years (required under Finnish accounting law) - Newsletter subscriptions: until you unsubscribe - Inquiry messages: up to 2 years After these periods, your data is securely deleted.

LINKS TO OTHER WEBSITES

Our website may include links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before sharing any personal information.

INFORMATION SECURITY

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

CHANGES TO THIS POLICY

We may update this policy from time to time. Any significant changes will be noted on this page with an updated date. CONTACT For any questions about this privacy policy or how we handle your data:

Email: customerservice@artizinda.com WhatsApp: +358 44 243 9579 Address: Vaasa, Finland